MCP9350i Vista issues

The MCP9350i media center has been up and running for a few months and has been a great success – nobody has died.
I upgraded the O/S to VISTA because the media center part is improved and the TV pack is available so that you can access ‘the red button’ digital text.
Basically the machine runs flawlessly but there are three unresolved issues under VISTA…
1. The VFD display freezes when woken from suspend
2. The video card sometimes fails to wake from suspend
3. Media center doesn’t start because video card doesn’t have enough memory. 

1. The VFD display freezes when woken from suspend
The  VFD displays basic status information like the time, the currently playing video etc. The display works fine when the machine is first cold-started but as soon as you suspend the machine (which is the normal way of turning it off) it no longer works – when you wake the computer the display is frozen at ‘starting…’
Tried and failed
I downloaded the MCE Standby tool ( This has a specific option to get over this. It’s called “Kill FPManager.exe at resume” the documentation says “On some Intel barebone based systems (Paradigit Enjoy TV2005) this might fix a improper functioning display at resume.” this system is built on the intel reference system so in theory this should fix the problem. However I tried this and it didn’t work for me.
If you go to task manager and kill the FPmanager process ‘by hand’ then the display re-initialises and starts working again. This is sort of what is implied above so if you could get the FPmanager process to re-start automatically you should fix the problem.
Next thing to try
In theory you can write a custom script that runs every time the machine wakes from suspend. This post ( discusses using eventtriggers. In vista you can use the event viewer to trigger an event in response to any given event (like waking up). 

2. The video card sometimes fails to wake from suspend
Most times the machine wakes up fine but occasionally you have to do a cold-restart to get any video back. The machine seems to be starting fine and the sound works and it responds to keyboard etc but the video is blanked. I’m not sure what to do here it coudl be my TV or it could be a hardware/firmware problem or it could be the vista O/S (isn’t PC technology great!).
If it’s hardware/firmware then it can’t be fixed because the video is built-in to the motherboard and no updated bios is available (and I guess phillips will never make one available). The MCE Standby tool ( does contain several options to address blanked video on wake from standby so I guess this is the place to start.

3. Media center doesn’t start because video card doesn’t have enough memory. 
Infact the video card does have enough memory but media center isn’t detecting it properly. The work-around is to shotdown media center and the restart it – the media center interface runs just great from then on.
I’m guessing this is a bios setting problem – usually you can reserve a certain amount of system memory for the onboard graphics – but with the PC plugged into the TV the bios screen isn’t visible so I’m going to have to  fiddle here I think.


  1. Jimbo Said,

    May 4, 2009 @ 6:41 pm

    I’ve just upgraded my box from Vista to Windows 7 RC. I’ll let you know if it fixes the problems (although I’ve never come across problem 3 on my box).

  2. admin Said,

    May 4, 2009 @ 9:12 pm

    Great I look forward to hearing how you get on. I still think the VISTA issues are all soluble (apart maybe from my no.3). It’s just there not annoying enough to spend the time on.

  3. Jordan Said,

    July 29, 2014 @ 2:55 pm



  4. trevor Said,

    August 22, 2014 @ 11:26 pm



  5. Leonard Said,

    August 23, 2014 @ 11:31 am


    tnx for info!…

  6. Luis Said,

    August 23, 2014 @ 2:21 pm